Privacy Policy

Privacy Policy
Effective Date: 10/01/2024

1. Introduction

Addcox Heating Center (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, physical address, and other contact details.
• Payment Information: Billing details, payment history, and transaction data.
• Technical Information: IP addresses, browser type, device information, and operating system used to access our website.
• Service Information: Information about the electrical, HVAC, and related services you inquire about or receive from us.

3. How We Use Your Information

• To provide and improve our services, including scheduling appointments and responding to inquiries.
• To communicate with you regarding services, updates, and promotional offers.
• To process payments and handle billing.
• To comply with legal requirements and to protect our business interests.

4. Sharing Your Information

• With Service Providers: We may share your data with third-party vendors who help us provide our services, such as payment processors, scheduling software providers, and marketing partners.
• For Legal Reasons: If required by law or to protect our company, we may disclose your information to relevant authorities.
• With Consent: We may share your information with your permission in situations not covered by this policy.

5. Data Security

We implement security measures designed to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze traffic, and tailor marketing. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for further information.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or process information from children.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal data, such as accessing, correcting, or deleting your information. Contact us at [email protected] to exercise these rights.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: